
The Cash Study | Manufacturing & Distribution | 2026
Interviews open now
Invoicing, Interrupted
We are interviewing finance leaders across manufacturing and distribution over the next ten days about what actually delays cash and what causes billing errors.
Twenty minutes on the phone. The full benchmark report the moment it is finished.
Book your interview here

Benchmark report · 2026
Order to Cash,
Interrupted
Finance leaders across manufacturing and distribution on DSO, disputes and billing accuracy.
September 2026
Exhibit 1 — Study progress
18 of 50 interviews complete | 32 slots open
- 50
- Finance leaders
- 20min
- Per interview
- 15Sep
- Report ships
Research run by Alloyed
- 20 yrs
- Finance & operations delivery
- 98%
- Client retention
- 83
- Net Promoter Score
- 43%
- Clients at 5+ years
Inside the report
A practical view of getting paid faster.
The report turns firsthand operating detail into a benchmark finance leaders can use to diagnose receivables friction, challenge assumptions about billing accuracy, and decide where to act first.
Exhibit 2 — What you will see
- 01
Peer benchmark
See where your DSO and past-due aging sit across comparable finance organizations. Market DSO rose 3% to 40.1 days last year.
Source: The Hackett Group, 2024
- 02
Where cash is delayed
Follow the order-to-cash sequence step by step — invoice issue, dispute, remittance, cash application — and identify the work that holds payment.
Source: Alloyed interview base, 2026
- 03
Bottlenecks, ranked
Compare the impact of disputes, deductions, unapplied cash and billing errors. 16 of 210 industry segments carry more than 10% of A/R 91+ days past due.
Source: Dun & Bradstreet, Q4 2024
Exhibit 3 — Why it matters
- 01
Locate the gap
Separate a structural constraint from a process issue before committing resources to collections headcount or new software.
- 02
Prioritize the work
Focus improvement effort on the interventions peers say actually moved DSO and cut credit memos.
- 03
Build the case
Use external evidence to align finance, sales and operations around a practical billing and collections roadmap.
Included with participation
A clear peer baseline on DSO and billing accuracy, a ranked view of receivables friction, and a self-scoring worksheet for your next finance review.
Book your interview here